After the Government declared Unlock 1.0, Tata Power started meter reading activity in green and orange zones and now bills based on actual readings are being generated. - You may also download the bill from Tata Power-DDL website (visit: tatapower-ddl.com) or - You can call us at. Answer: To incentivize the consumers to pay their bills on time, rebate scheme has been introduced by DERC. Q.5: Amid Lockdown situation the payment due date of my bill is lapsed, is there any relief on due date? However, if any consumers desires, he/she shall pay Fixed Charges for the bills raised during this period as per due date. Payment received within 1st to 7th Day of Billing Date (bill generation date): Payment received within 8th to 14th Day of Billing Date (bill generation date): No rebate is applicable on part payment made by the customer. For the benefit of its consumers, Tata Power explains the process: New Delhi: The power discoms have registered a significant rise of up to 90 per cent in digital payments of electricity bills in Delhi during the coronavirus-induced lockdown. For those availing this facility, the fixed charges accumulated over the said period shall be charged in three equal instalments in next three billing cycles after 30th June 2020 (i.e., in the bills raised in July, Aug, Sep) without any LPSC. June 21, 2020. Additional rebate of Rs 20/- per bill, if actual meter reading(s) is furnished by the consumer himself. However, Consumers covered under Public Utilities, Industrial and Non-Domestic Tariff Categories only have an option to defer the Fixed Charges for next three billing cycles beginning from 24th March 2020 till 30th June 2020. No rebate is applicable on part payment made by the customer. For those availing this facility, the fixed charges accumulated over the said period shall be charged in three equal instalments in next three billing cycles after 30th June 2020 (i.e., in the bills raised in July, Aug, Sep) without any LPSC. The MoP’s public sector undertaking also said that it enabled DISCOMs to generate a billing efficiency of 95% through the use of its smart meters … The Vegas Golden Knights will face the Colorado Avalanche on Feb. 20 followed... President Donald Trumps fellow Republicans in the U.S. Senate on Friday overrode his veto for the first time in his nearly four years in office, pushing through a defense policy bill against his objections just weeks before he leaves office... Brazil reported 24,605 additional confirmed cases of the novel coronavirus in the past 24 hours, and 462 deaths from COVID-19, the health ministry said on Friday.The South American country has now registered 7,700,578 cases since the pandem... Email: info@devdiscourse.com Phone: +91-130-6444012, +91-7027739813, 14, 15, Updated: 03-06-2020 19:52 IST | Created: 03-06-2020 19:52 IST. 4. In these trying times, besides opting for self-meter reading, Tata Power – DDL also urges its consumers to opt for digital modes of payment (through e-wallets, UPI, Company’s Mobile App or Website) from the confines of their homes while they practice social distancing. Answer: Safety of all stakeholders is of prime importance at Tata Power-DDL, considering the situation of lockdown and social distancing guidelines, physical copy of bill could not be delivered to consumers till the period of lockdown. For complete list of our Customer Centres, please visit cp.tatapower.com You can also contact us at our Call Center 1800 209 5161 Q.2: During Lockdown, will I get my Electricity bill delivered to my premise? Seven million consumers of the Tata Power Delhi Distribution Limited (TPDDL) will be sent a web link for self meter reading through SMS alerts. * LPSC will be levied on the basis of actual cost of working capital loan or 12% per annum whichever is lower. *It is requested to update your registered mobile numbers with us in case of change. Q.7: During this Lockdown period, is there any incentive for me if I pay my Electricity Bill before time? Due to the lockdown, provisional bills are being issued to consumers, based on their consumption pattern of previous months, in absence of manual meter reading. Reading can be provided by sending photographic proof of reading through whatsapp at 9667558009. Give missed call from your registered mobile number at 7303482071 to enrol for whatsapp opt-in service. He showed his complaint number HR COM 5005087907. Alternatively, customer may provide their meter reading along with photographic proof on our Whatsapp number 9667558009 to generate reading based bill. Power discom TPDDL has introduced a smart self meter reading feature to help its consumers get actual bills based on their usage, and not provisional ones, during the lockdown, a company spokesperson said on Wednesday. Seven million consumers of the Tata Power Delhi Distribution Limited (TPDDL) will be sent a web link for self meter reading through SMS alerts. However, with ease in lockdown restrictions, the company is gradually resuming manual meter reading services also. Instead of 18% per annum, LPSC shall be charged tentatively for 9.75%* per annum. The Tata Power Delhi Distribution Limited (TPDDL) supplies electricity to a population of around 70 lakh in north and northwest Delhi. Meter readings had been discontinued since March 22, as per a Maharashtra Electricity Regulatory Commission (MERC) directive. Reading can be provided by sending photographic proof of reading through whatsapp at 9667558009. *No Rebate shall be provided on any Arrear/outstanding amount on or before 24th March 2020. No LPSC will be charged for due date extended period. 2. PTI | New Delhi | Updated: 03-06-2020 19:52 IST | Created: 03-06-2020 19:52 IST. The Covid-19 lockdown posed a unique challenge for them with respect to customer satisfaction. In these trying times, besides opting for self-meter reading, Tata Power-DDL also urges its consumers to opt for digital modes of payment (through e-wallets, UPI, Company’s Mobile App or Website) from the confines of their homes while they practice social distancing. As per DERC Guidelines, Fixed Charges and other applicable charges need to be paid for the lockdown period. In this case, how will my bill be generated? . Answer: For Industrial and Non-Domestic category of electricity consumers, the Monthly bill will include Only Fixed Charges and associated applicable charges, and energy consumption shall be treated as Nil. Residents demanded that the company take correct meter reading. However, with ease in lockdown restrictions, the company is gradually resuming manual meter reading services also. Answer: As per DERC guidelines, Electricity Bills shall be raised on Provisional basis for all consumers (Excluding customers having Smart Meters and Automatic Meter Reading). The readings, once submitted, can be accessed by the billing department of the company from the log on its website. The feature has been launched in line with the DERC (Delhi Electricity Regulatory … Power discom TPDDL prevents over 1.5 lakh manual visits for meter reading during lockdown Power discom TPDDL prevented over 1.5 lakh manual meter-reading visits of its staff during the lockdown, safeguarding them and the consumers from possible coronavirus exposure, through around two lakh smart meters installed within its distribution area, a company spokesperson said on Sunday. *The above-mentioned rebate scheme shall be applicable on the Net Amount payable (i.e., Current Demand – Govt subsidy + adjustment like CD interest, etc.) This facility may be availed by registering CA Nos by: • Visiting our Website – www.tatapower-ddl.com  or TPDDL connect Mobile App. - You may also register yourself for getting e-bill on whatsapp. Q.6: If I pay my bill online, do I have to pay Bank Charges also? The COVID-19 pandemic has provided a major boost to digitalisation across sectors, including power distribution. *The above-mentioned rebate scheme shall be applicable on the Net Amount payable (i.e., Current Demand – Govt subsidy + adjustment like CD interest, etc.) Answer: No Banking Charges/Processing Fee/Convenience Fee, if any, are charged by Tata Power-DDL for payment made through any digital mode (like, Net banking/ NEFT Fund Transfer, Mobile Wallet, etc). Further, the fixed charges accumulated over the said period shall be charged in three equal instalments in next three billing cycles after 30th June 2020 (i.e., in the bills raised in July, Aug, Sep) without any LPSC. The Tata Power Delhi Distribution Limited (TPDDL), serving around 70 lakh consumers in north and northwest Delhi, received over 90 per cent of its bill payments through digital modes during the lockdown. "For bills raised till June 30, 2020, BSES consumers can get a rebate of up … If customers were in a position to take their own meter reading, they were encouraged to do so, and upload the readings and a picture of the meter on the respective portal on a scheduled date. Due to the lockdown, provisional bills are being issued to consumers, based on their consumption pattern of previous months, in absence of manual meter reading. The Tata Power Delhi Distribution Limited (TPDDL), serving around 70 lakh consumers in north and northwest Delhi, received over 90 per cent of its bill payments through digital modes during the lockdown. No LPSC will be charged during the due date extended period. Payment received within 1st to 7th Day of Billing Date (bill generation date): 1.0% of the Bill amount (excluding arrears if any) or Rs 200 (whichever is lower) will be waived. Will there be any additional charges if payment is delayed? Consumer may avail this facility by registering their CA on: - Call at our Toll Free number 19124 Necessary arrangement will also be created on Tata Power-DDL Website – www.tatapower-ddl.com and TPDDL connect Mobile App. by the consumer. TATA POWER COMPANY LIMITED Tata Power issues a Guide to customers to understand how bills are being generated post lifting of lockdown Consumer Awareness on Bills generated based on actual meter readings. Due to the lockdown, provisional bills are being issued to consumers, based on their consumption pattern of previous months, in absence of manual meter reading. 1. Subject to Management approval. Q.1: During Lockdown period, on what basis my electricity bill will get generated? Power discom TPDDL prevented over 1.5 lakh manual meter-reading visits of its staff during the lockdown, safeguarding them and the consumers from possible coronavirus exposure, through around two lakh smart meters installed within its distribution area, a company spokesperson said on Sunday. As per DERC Guidelines, Fixed Charges and other applicable charges need to be paid for the lockdown period. The link in the SMS will redirect them to the company's official website, which makes the process extremely safe and secure, said the TPDDL spokesperson. For the benefit of its consumers, Tata Power explains the process: 1. Give missed call from your registered mobile number at 7303482071 to enrol for whatsapp opt-in service. Some of the BSES services, including meter reading and bill distribution, have been curtailed during the lockdown due to COVID-19. Web Exclusive / Jun 22, 2020. Tata Power said that billing for entire period till June was then recalculated considering evenly balanced consumption … However, in cases where meter reading has been obtained through Smart Meters / AMR, Consumer’s Monthly bill shall be raised on actual consumption of electricity recorded by the meter. Enjoy the videos and music you love, upload original content, and share it all with friends, family, and the world on YouTube. Consumers however, if desires, shall pay Fixed Charges for the bills raised during this period. A little earlier, the Energy Efficiency Services Limited announced that it had installed over 1.2 million smart meters in India to date under the Ministry of Power’s smart meter national program. However, soft copy of bills shall be delivered to registered email id, Bill intimation will be sent through SMS on registered mobile number, and bill on Whatsapp can be availed. June 25, 2020. The feature has been launched in line with the DERC (Delhi Electricity Regulatory Commission) guidelines to ensure the safety of consumers. EM and Civil Daily work schedule Unique Number, DERC's Order for Fixed Charges for Commercial and Industrial Connection dated 07.09.20, DERC's Order For Industrial and Non-Domestic Consumers dated 04.05.20, DERC's Order on Mitigating Impact of COVID-19 dated 07.04.20. Payment received within 1st to 7th Day of Billing Date (bill generation date): 1.0% of the Bill amount (excluding arrears if any) or Rs 200 (whichever is lower) will be waived. June electricity bill close to 1lakh... (based on their "estimates" since they could not do meter reading during lockdown) hearing lots of similar complaints from Mumbaikars. A Tata Power spokesperson said, “Tata Power would like its consumers to reflect on their lifestyle changes in the past three months and compare it with pre-lockdown months.” RELATED NEWS However, in cases where meter reading has been obtained through Smart Meters / AMR, Consumer’s Monthly bill shall be raised on actual consumption of electricity recorded by the meter. Payment received within 8th to 14th Day of Billing Date (bill generation date): 0.5% of the Bill amount (excluding arrears if any) or Rs 150 (whichever is lower) will be waived. Given the fact that social distancing is the new normal, there is no better time to implement smart meters than now. New Delhi: Power discom TPDDL prevented over 1.5 lakh manual meter-reading visits of its staff during the lockdown, safeguarding them and the consumers from possible coronavirus exposure, through around two lakh smart meters installed within its distribution area, a company spokesperson said on Sunday. 4. Meter readings had been discontinued since March 22, as per the Maharashtra Electricity Regulatory Commission (MERC) directive. *No Rebate shall be provided on any Arrear/outstanding amount on or before 24th March 2020. Tata Power Company is India’s largest integrated power company and is a pioneer credited with steering the energy sector on technology, process and platform. Q.4: Amid Lockdown, since my Shop / Factory is closed for a long time, can I postpone the payment of my Electricity Bill? Under this initiative, consumers can get bills based on the actual meter reading as opposed to the provisional bills, he said. My meter no 900000458666.Tata power since March my bill is coming at 230 unit every month but during lockdown tata power has mention that meter reading gas incresed to 350 unit per month they are changing with revised rate effective april 2020 onword. Additional rebate of Rs 20/- per bill, if actual meter reading(s) is furnished by the consumer himself. Answer: Safety of all stakeholders is of prime importance at Tata Power-DDL, considering the situation of lockdown and social distancing guidelines, physical copy of bill could not be delivered to consumers till the period of lockdown. Reading can be provided by sending photographic proof of reading through whatsapp at 9667558009. Answer: As per DERC Guidelines, the Due date of Electricity Bills raised during the period starting from 24th March 2020 to 30th June 2020 will be extended further by two weeks over scheduled due date (total 30 Days from Bill generation date) without attracting any LPSC. Same is applicable to all consumers for their bills raised (actual/provisional) during the period of 24th March 2020 till 30th June 2020 on Net Amount Raised (excluding any outstanding arrear on or before 24th March 2020). Q.5: If I pay my bill before Due Date, is there any incentive for me? The consumers will generate an OTP by clicking on the link and entering their consumer number. However, the power companies have responded stating that the high electricity bills are mostly because power utilities have been able to check meter readings in June after a period of two months. New Delhi. Please look this matter. - You may also download the bill from Tata Power-DDL website (visit: tatapower-ddl.com) or - You can call us at toll free number 19124. New Delhi: Power discom TPDDL prevented over 1.5 lakh manual meter-reading visits of its staff during the lockdown, safeguarding them and the consumers from possible coronavirus exposure, through around two lakh smart meters installed within its distribution area, a company spokesperson said on Sunday. Answer: Yes. Answer: No Banking Charges/Processing Fee/Convenience Fee, if any, are charged by Tata Power-DDL for payment made through any digital mode (like, Net banking/ NEFT Fund Transfer, Mobile Wallet, etc). Answer: An option to defer the Fixed Charges for next three billing cycles beginning from 24th March 2020 till 30th June 2020 is available for all consumers covered under Public Utilities, Industrial and Non-Domestic Tariff Categories. Manual meter reading was discontinued due to the coronavirus pandemic and the lockdown, and is being gradually restored now, he added. Anwar Siddiqui Usman, a supplier of borewell water, who ran a bill of Rs 24,000 for his house consumption for the lockdown months, lodged a complaint at the company’s office in Kandivali. Q.3: My Shop/Factory/Office is closed during lockdown. After the Government declared Unlock 1.0, Tata Power started meter reading activity in green and orange zones and now bills based on actual readings are being generated. Same is applicable to all consumers for their bills raised (actual/provisional) during the period of 24th March 2020 till 30th June 2020 on Net Demand Raised (excluding any outstanding arrear on or before 24th March 2020). Locate Customer Care Centers / District Offices, etc. New Delhi: Power discoms in Delhi have announced rebates and prizes for consumers to promote self meter reading and timely payment of electricity bills during the COVID-19 lockdown. Answer: To incentivize the consumers to pay their bills on time, rebate scheme has been introduced by DERC. 3. Additional rebate of Rs 20/- per bill, if actual meter reading(s) is furnished by the consumer himself. by the consumer. Answer: To incentivize the consumers to pay their bills on time, rebate scheme has been introduced by DERC. After the Government declared Unlock 1.0, Tata Power started meter reading activity in green and orange zones and now bills based on actual readings are being generated. Answer: An option to defer the Fixed Charges for next three billing cycles beginning from 24th March 2020 till 30th June 2020 is available for all consumers covered under Public Utilities, Industrial and Non-Domestic Tariff Categories. Power discom TPDDL prevented over 1.5 lakh manual meter-reading visits of its staff during the lockdown, safeguarding them and the consumers from possible coronavirus exposure, through around two lakh smart meters installed within its distribution area, a company spokesperson said on Sunday. Answer: For Industrial and Non-Domestic category of electricity consumers, the Monthly bill will include Only Fixed Charges and associated applicable charges, and energy consumption shall be treated as Nil. They can then use the browser access camera to scan the power meter display to record the reading and submit it through the link, he said. Do I have to pay LPSC for paying late? *It is requested to update your registered mobile numbers with us in case of change. There was no electricity consumption during these days. However, soft copy of bills shall be delivered to registered email id, Bill intimation will be sent through SMS on registered mobile number, and bill on Whatsapp can be availed. New Delhi, Jun 21 (PTI) Power discom TPDDL prevented over 1.5 lakh manual meter-reading visits of its staff during the lockdown, safeguarding them and the consumers from possible coronavirus exposure, through around two lakh smart meters installed within its … UPDATED: June 21, 2020 20:39 IST. For Payment being done through Debit/Credit card will not attract Convenience Fee upto Rs. Tata Power Company is India’s largest integrated power company and is a pioneer credited with steering the energy sector on technology, process and platform. Will there be any rebate on Late Payment Charges (LPSC) if I pay now? 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