Customer service representatives earned a median annual salary of $32,300 in 2016, according to the U.S. Bureau of Labor Statistics. In larger plants, however, a worker usually performs only one job in the cleaning process. Understanding the cleaning process and normal cleaning time frames help the employee provide accurate pick-up dates and answer questions about which fabrics can be laundered as opposed to dry cleaned. Cleaners are responsible for cleaning buildings, removing debris, and keeping areas neat and tidy. Earned management trust by serving as key holder, responsibly opening and closing store. He marks it in order to identify it as belonging to the customer. Politely assisted customers in person and via telephone. 94 Dry Cleaner Customer Service Associate jobs available on Indeed.com. Copyright 2021 Leaf Group Ltd. / Leaf Group Media, All Rights Reserved. Similar Job Positions. Input and assisted on customers laundry orders; Prepared and gathered customers account balance at the end of shift. Average salary (a year) We make the hiring process one step easier by giving you a template to simply post to our site. This is an excellent opportunity to begin your career with our incredible team. Knowing every aspect of the business and how to deal with its key suppliers is a critical part of the job. This could be in cash or through a credit card, so CSR's will need to learn how to process such transactions. Related Customer … Collins Cleaners 4.4. Dry Cleaner Resume Sample. How to Correct My Coworker if He Gives a Customer the Wrong Information, U.S. Bureau of Labor Statistics: What Customer Service Representatives Do, U.S. Bureau of Labor Statistics: Occupational Outlook Handbook: Customer Service Representatives, Career Trend: Customer Service Representatives. Job Descriptions • Sales Job Descriptions ... Dry cleaners normally use front-loading machines that hold larger amounts of clothing. Aurore Davies. Receive and mark articles for laundry or dry cleaning with identifying code numbers or names, using hand or machine markers. The better a representative understands the dry cleaning business, the better she can respond to customer questions and special requests. This location is a clean and comfortable … A cleaning supervisor is responsible for overseeing the work activities of cleaners within his/her department, be it in a firm, hotel, or residential building. When called upon, he also must take customer complaints and attempt to rectify the problem. The CSR is the first employee a consumer will see upon entering a dry cleaning establishment. Tags must be attached to incoming garments with a correlating ticket given to the customer. What Are Some Duties That You May Need to Work in a Supermarket. They Also May Clean Leather, Suede, Furs, And Rugs. When a company hires a mystery shopper to come into the location and check up on employees, it is important for the employee to know how to spot a mystery shopper. Cleaner Job Summary . Victoria, BC (6) Toronto, ON (6) Edmonton, AB (6) Prince George, BC (5) Company. Fully understanding your job description and duties Communicating with others clearly, concisely and in confidence Having product and service knowledge about your company and the facility you work in. This duty will require him to know a lot about what the dry cleaner can or can not do. We are a family owned and operated dry cleaners and coin laundry. Many helpers, especially at dry-cleaning services, offer special services to ensure customer loyalty. Performed professional dry cleaning on customer orders. More... - , , Customer Service Representative (CSR) new. 2. years at this job. English Español; Deutsch; Ελληνικά ; Português; Cleaner responsibilities include: Cleaning, stocking and … The process is also important to provide the customer with a correct balance due. HS. A Cleaner stocks and maintain cleaning supplies, oversees small cleaning jobs throughout the day, such as dusting and emptying garbage bins. Cleaner [Intro Paragraph] The best job ads take two or three introductory sentences to tell prospective cleaners their unique service. What Are the Job Functions of a Restaurant Cashier? In smaller laundries and dry cleaning plants, one worker may perform several different tasks. Search 121 Dry Cleaning Supervisor jobs now available on Indeed.com, the world's largest job site. And he fills out an order form telling the cleaner what to do to the article. We are hiring a customer service person to work mornings (starting at 7:30 am) for approximately 18-25 hours per week. Dry Cleaner/ Laundry Attendant Receive customer clothes to be dry cleaned, inspect for defects and spots. Job Responsibilities Load articles into dry-cleaning machines or washers at regular intervals to ensure steady availability of towels and linens Regulate machine processes when starting washers, driers and dry cleaners; turn levels and valves to control volume of additives, specific cycles and temperature New dry cleaner careers are added daily on SimplyHired.com. Sales, Retail, & Customer Support Occupations (4) Science & Research Occupations (1) Supply Chain & Logistics Occupations (6 ) Transportation Occupations (2) Location. Professionally pressed customer's clothing ; Answered multiple phone lines providing necessary information on customer's laundry orders. Laundry … Items Made Of A Combination Of Fabrics Frequently Need Special Attention To Avoid Damaging Items During The Cleaning Process. The clerk must ring up each item cleaned at the correct rate and make sure tax is charged on the transaction. Apply to Presser, Cleaner, Customer Service Representative and more! 4) Adds liquid soap or chemicals to facilitate … They also perform more extensive cleaning at designated times. 1,106 dry cleaner jobs available. The employee should arrive at work clean, appropriately dressed and with the mind-set that the customer's needs are a priority. Full time and part time positions available. Responsibilities included maintaining raw materials, inspection of garments, repair, redistribution, and meeting of all … Mark products, workpieces, or equipment with identifying information. For example, if it's a shirt, he might mark dry clean only or press with starch or no starch. The low-stress way to find your next dry cleaner job opportunity is on SimplyHired. Summary . Keeping an accurate record of cash and credit card payment is the first step toward keeping accurate accounting books. Dry cleaner Alternative titles for this job include Dry cleaners use chemicals and solvents to clean clothes and other items that can't be washed in the normal way. Defining the duties of a dry cleaning customer service representative is the first step toward hiring qualified staff who can lead the business to success. A dry cleaning CSR will interact with the consumer when he brings his items into the store to be cleaned. This dry cleaning supervisor job description sample will help you to create a basic job description for employees that includes career duties and responsibilities required. Edit Sample Sign in required. We offer training and career advancement opportunities.Our representatives ensure customers receive superior service by providing a welcoming environment while greeting the customers, processing their dry cleaning orders, … 100 Main Street, Cityplace, CA, 91019. They may be assigned special tasks, such as cleaning before or after a big project. The employee should promptly greet the customer and provide professional service. Apply to Customer Service Representative, Cleaner, Customer Service Manager and more! You may also want to browse Monster’s cleaner job listings for more ideas for crafting a successful description. To preserve the material, some fabrics such as silk, rayon and leather must be dry cleaned instead of being washed in a washing machine. 3. years in workforce. Edit this sample using our resume builder. This resume was written by our experienced resume writers specifically for this profession. dry cleaning image by Charlie Rosenberg from. Job Candidates: Find a Cleaner Job Now! For example, if a customer comes in with a stained blazer, knowing which stains are commonly removed and which may never come out help the representative advise the customer on the likelihood of a successful cleaning. CVIY (11) Sienna Senior Living … This could include suede, furs, blankets, linens, rugs, carpets and more. Horacio Garcia has been writing since 1979, beginning his career as the spokesperson for Trinity Broadcast Network. The tags and tickets are instrumental to tracking which garments belong to which customer and making sure orders are ready for pick up when promised. Some dry cleaning and laundry workers specialize in one or two aspects of the process. Train in all aspects of running a dry cleaning plant and qualify to run a store in a manager’s absence All additional duties listed under “production” and “customer service representative” Hours: Part-time or full-time (30 hours or more). When a customer walks into the dry cleaners, the representative behind the desk is responsible for making the best first impression possible. I have worked in a fast paced environment and welcome new responsibilities. When a customer comes in to retrive an article, the CSR will show her the bill and receive payment for services rendered. The representative must take good instructions, make change and process credit card payments correctly or the company may lose money on transactions and upset customers in the process. Customer Service Representative job description. Candidate Info. Customer Service Representative JOB DESCRIPTION. Cell: (555) 322-7337. Sales Job Descriptions; How to Spot a Mystery Shopper. On the low end, customer service representatives earned a 25th percentile salary of $25,520, meaning 75 percent earned more than this amount. Apply in person at 927 Highway 10, or call 763-633-1112 for more information. Concierge Sales Associate Personal Trainer Bartender Restaurant Manager Waiter Librarian Flight Attendant Animator Call Center Operator Customer Support Housekeeping. Dry cleaners offer cleaning services for clothing, outerwear and household items that can’t be washed at home. Seeking a … Spray steam, water, or air over spots to flush out chemicals, dry material, raise naps, or brighten colors. At the end of the day, the cash and credit card slips in the cash drawer should agree with the total transaction input in the cash register. High School Diploma. 2) Fastens cover and starts drum rotating. Apply to Customer Service Representative, Front End Associate, Sales Associate and more! While all employees should do a good job every time to avoid any negative comments, there are a few tell-tale signs that a customer is actually a mystery shopper. A formal job description acts as a contract between the owner and the employee and ensures that both parties understand what is required from the customer service representative. Responsible for delivering all guest items punctually, accurately and in a professional and … Greeted customers entering the store to ascertain what each customer wanted or needed. I have worked in the laundry industry for over 25 years. Sales Job Descriptions A customer service representative (CSR) employed by a dry cleaner has several duties, most of which are directly related to dealing with the public. See salaries, compare reviews, easily apply, and get hired. A CSR is responsible for answering the telephone and communicating with other businesses as well as customers. He received his bachelor's degree in public relations from Argosy University. Are you a friendly, hard-working and highly reliable customer service superstar? Cleaning Chemicals. Concord, NC 28025 +1 location. 1,263 Dry Cleaner Customer Service jobs available on Indeed.com. Job Description: 1) Operates dry cleaning machine to clean garments, drapes, and other materials, utilizing knowledge of cleaning processes, fabrics, and colors: Sorts articles, places lot of sorted articles in drum of dry cleaning machine. Sometimes, the CSR will have to mark the stained or soiled area of an article, so the cleaner can determine how best to treat it. A CSR will usually handle any financial transactions. Customer Service Representative The ideal Customer Service Representative is a quick learner, has an outgoing professional demeanor, attention to detail and is fashion conscious. Running the cash register is a common front-counter activity. Similar job titles include Equipment Cleaner, Sanitation Worker, Garbage Collector and Cleaning Technician. Some locations offer alterations and repairs such as sewing buttons, … Anton’s Cleaners is looking for friendly, hard-working and dependable customer service representatives in Malden, MA. Dry Cleaner Job Description Dry-cleaning and Laundry Workers Clean Clothing, Linens, Drapes, And Other Articles, Using Washing, Drying, And Dry-cleaning Machines. 3) Turns or pushes valves, levers, and switches to admit cleaning solvent into drum. A customer service representative (CSR) employed by a dry cleaner has several duties, most of which are directly related to dealing with the public. You'll need suede and … The 75th percentile salary is $41,430, meaning 25 percent earn more. Accurately tracking incoming orders, along with special instructions, makes it possible for the employees doing the cleaning to do their jobs properly and for the customer to receive complete outgoing orders without problems. Dry Cleaner/Customer Service, 08/2005 to 09/2013 A-1 Dry Cleaning & Laundry – Rockford Illinois. We provide a variety of … … Available in. Skills relevant to this position and found on example resumes include maintaining the facility by sweeping, mopping, and vacuuming floors; taking out trash; cleaning windows; and shining, disinfecting, and wiping down the facility. Apply water or solutions to fabrics or apparel. This Cleaner job description template is optimized for posting on online job boards or careers pages and is easy to customize for your company. Create Resume. $10.50 an hour. When a customer brings an article of clothing or other good to be cleaned, the CSR receives this article. » Example Job Title Dry Cleaning Supervisor Employee Duties & Responsibilities 1) Supervises and coordinates activities of workers engaged in drycleaning and … In this course you will learn how to: Section 1 – Customer Service in the cleaning industry Section 2 – Acting professionally Section 3 – Working professionally Section 4 – Verbal communication skills … The goal is to keep the customer happy, so she will return and do repeat business with the company. Make sure to add salary, requirements, benefits, perks, and steps to apply for the specific role at your company. Within 10 years Garcia was being called upon to write speeches and scripts for several state and federal congressmen, local broadcast networks and publications such as "Readers Digest." NuTrend Dry Cleaners is seeking an energetic Customer Service Representative to join our close-knit organization. Laundry and Dry Cleaning Resume Templates. Pay is $12-$15 per hour, based on experience. Easily apply: Collins Cleaners of Charlotte, NC is … Compute sales prices, total purchases and receive and process cash or credit payment. You'll also need fabric-cleaning chemicals for your dry-cleaning business, including detergent, stain removers, starch and upholstery cleaner. In 2016, 2,784,500 people were employed in the U.S. as customer service representatives. These tasks can be as simple as treating individual spots and stains. There are over 1,106 dry cleaner careers waiting for you to apply! The CSR is the first employee a consumer will see upon entering a dry cleaning establishment. The form or manner by which the cleaning supervisor carries out his or her job description is usually tailored to suit the organization or firm within which he/she operates. If you love helping people, are looking for more than “just a job,” and would like to be a member of an award winning company, join our Customer Service Team and experience what it’s like to work for a great organization! 2,142 Dry Cleaner jobs available on Indeed.com. Modify this customer service job description with the key duties and responsibilities for your CSR role. View our simple job description example for dry cleaning supervisor. This free cleaner job description sample template can help you attract an innovative and experienced cleaner to your company. Greet customers upon entering store, answer any customer questions, and provide excellent customer service. Defining the duties of a dry cleaning customer service representative is the first step toward hiring qualified staff who can lead the business to success. Post now on job boards. This Customer Service Representative job description template is optimized for posting to online job boards or careers pages. Choose a washer and dryer that offers a large capacity and a reliable warranty. People drop off their clothes at dry cleaners to have them cleaned and pressed. Similar job titles include Customer Service Associate, Member Service Representative, Customer Support … Sales Job Descriptions; Dry cleaners clean clothing by using a chemical to treat stains and spots with minimal use of water. No formal training or education is required on the resumes of those who are … The CSR is expected to act according to the guidelines set out by the business and to make the consumer feel comfortable, as well as important. He marks it in order to identify it as belonging to the article optimized for posting to online boards. 25 percent earn more such as dusting and emptying garbage bins questions and special requests Answered multiple phone providing! Associate and more this resume was written by our experienced resume writers specifically for this profession May assigned! 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